What it does, in the order it does it
It looks first. The diagnostic pass is read-only: it reads the machine and tells you what it found. Nothing is changed while it’s working out what’s wrong, so running it can’t make a bad situation worse.
Then it offers the fix. Where the fault is one it recognises, there’s a guided one-click repair with the steps written out in plain English. You can read what it’s about to do before you let it do anything.
And if the PC won’t start at all, you build a rescue USB on any working computer and boot the dead one from it. From there it can repair the bootloader, break an Automatic Repair loop, recover deleted files, and rebuild a Windows install that has been corrupted or deleted outright, in place, with your files, accounts and installed programs kept wherever that’s possible.
Who it’s actually for
If you’re in Edmonton and you’d rather hand the machine to somebody, do that instead: that’s our bench service, and it starts at $50/hr. The tool exists for everyone else: the people who aren’t near us, the people fixing a parent’s laptop from another province, and the technicians who want the same toolkit we use rather than a consumer cleaner.
It is the same know-how, packaged. Every repair in it came out of a job that walked through our door, which is also why it leads with keeping your files rather than reinstalling over them. A wipe-and-reload is the fastest thing a shop can do. It’s almost never the thing the customer wanted.
Nothing is uploaded. It runs locally, and it runs fully offline from the USB stick, which matters because the machines that need it most are usually the ones that can’t get online. Diagnostics and the web troubleshooter are free; a licence unlocks the repairs, from $69.99 a year for a single PC. It launches late August 2026 and lives at its own site, rightekrescue.com, where you can see the tiers and join the waitlist.
The Rightek Rescue, answered plainly.
Will the Repair Tool delete my files?
Can it really fix a PC that won't boot at all?
Do I need to be technical to use it?
Does my data get sent anywhere?
What does it cost?
Tell us what it’s doing.
Quotes are free, and we’ll point you at the cheapest thing that actually solves it.