Fast, reliable and affordable, for home and business.
Welcome to Rightek IT Services, your trusted provider of IT services in the Edmonton area. We cater to a comprehensive range of technology needs: computer repair, laptop repair, data recovery, virus removal, network setup, remote tech support, and managed IT services, for both residential and business clients.
Our team of experienced technicians provides fast, reliable IT support and customized solutions built around your actual needs. Whether you're dealing with a sudden technology failure or you need ongoing support for a whole office, we're here to help.
As a locally owned and operated business, we're proud to serve Edmonton and the surrounding communities, including Sherwood Park, St. Albert, Fort Saskatchewan, Leduc, Spruce Grove and Stony Plain. From general PC and laptop repairs through to data recovery and virus removal, we cover it, with pricing you can see before you commit.
We understand how much trust it takes to hand someone your computer, and we don't take that lightly. Here's who you'd be handing it to. That's why we lead with transparent pricing, honest advice about whether a repair is even worth doing, and service we're happy to be judged on. Don't just take our word for it: look us up on Google and see what our customers say.
Three ways to get help. Picking right saves you money.
Most people aren't sure whether to bring the machine in, have someone come out, or get it sorted remotely. The honest answer depends on the problem: here it is.
Cheapest and fastest
Nothing to transport. We connect securely, you watch the whole thing, and it works wherever you are.
BEST FOR
- Email that won't connect
- Malware and software faults
- Printers, setup, “how do I…”
NOT FOR anything physically broken.
Best for hardware
On a bench with tools and spare parts. Diagnostics are hourly, and you get the findings plus your options before anything else happens.
BEST FOR
- Won't turn on, or is damaged
- Drive recovery, SSD fitting
- Anything needing parts
NOT FOR quick questions: remote is cheaper.
For what can't move
The priciest per hour, and for a single laptop it usually isn't the one you want. It earns its keep when the problem isn't the computer.
BEST FOR
- Networks and servers
- Equipment fixed in place
- Confidential environments
NOT FOR a single laptop you could carry in.
Not sure which you're in? Run the free troubleshooter, or call and describe it: we'll tell you the cheapest route that actually solves it.
The person who gets drives back when they fail is the one you want keeping yours from failing.
Most IT gets bought after something has already gone wrong. We do the recovery work, so we know exactly what it costs a business to be down, and what it takes to make sure it isn't.
Most of our work walks in on a recommendation.
You know the price before you call.
Our rates are published, not quoted down the phone. You get a firm number before work starts, and it doesn't move afterwards.
We'll tell you when not to bother.
Sometimes a $120 SSD saves a machine you were ready to bin. Sometimes the repair costs more than it's worth: we say so.
Recommended, not advertised.
Customers arrive by word of mouth and referral, including from Memory Express. That only works if the last job went well.
Don’t take our word for it.
“We had a great experience with Rightek. Brad was very helpful when it came to out IT issues. He was able to troubleshoot and fix our network issue pretty quickly. He was professional, friendly, and knowledgeable. 5-stars.”
BRADLEY VELSINK · GOOGLE · LOCAL GUIDE
2 MONTHS AGO
“Brad was really helpful and easy to communicate with, he took my broken hard drive and figured out the cause of issue, got the data recovered within two days! He also offered good tips on electronics and has been responsive and responsible throughout the time, would recommend!”
HAYDEN BAO · GOOGLE
3 MONTHS AGO
“RighTek will be my IT go to from now on! I got in the same day, Brad communicated everything from running the diagnostics to fixing it and what I might expect in the future. He also offered for me to let him know of any questions or concerns if something pops up. Not to mention he was quick and I was able to go back to using my laptop the same day! Fair prices for wonderful service - Can’t thank you enough”
GRACIE DOHM · GOOGLE · LOCAL GUIDE
3 YEARS AGO
Reviews are reproduced from our Google Business Profile. Read all 43 on Google.
Edmonton and the communities around it.
Drop-off at Anthony Crescent is by appointment, so call ahead rather than turning up. On-site, we come to you. Remote works anywhere, including well outside this list.
Questions people actually ask.
How do I book an appointment with Rightek?
How do I reach you for support?
What does it cost, and how can I pay?
Do you warranty your work?
The exception is when we've told you what a machine actually needs and you'd rather have a cheaper temporary fix instead. That repair isn't covered for the problem we said it wouldn't solve, and you'll always know which one you're getting before you agree to it.