Computer Repair & IT Support in St. Albert

Most St. Albert jobs don't need anyone to travel

People assume a computer problem means getting the computer to a shop. Frequently it doesn't. Email that won't connect, malware, Windows updates failing on a loop, a printer that's vanished, software behaving badly. All of that is fixable over remote support at $85 an hour, while the machine stays on your desk in St. Albert.

You watch the whole session on your own screen, and access ends when the session does. It's the cheapest and fastest route whenever the fault isn't physical.

When it is physical

Hardware needs a bench: there's no way around it. A machine that won't power on, a failed drive, a laptop that needs a screen or a charging port, an SSD upgrade: those come to us.

But you don't necessarily have to drive it down. For a $50 flat fee we'll collect the device from anywhere in the Edmonton area, St. Albert included, and return it when the work's finished. For a household without a spare afternoon, that's usually the better trade.

Professional practices along St. Albert Trail

St. Albert has a dense concentration of dental, medical, legal and accounting practices. The kind of business where the IT is simple right up until it isn't, and where patient or client data carries obligations that make casual IT genuinely risky.

We already work with medical and legal offices on the basis that nothing leaves the premises. That's a large part of why our on-site service exists. For practices in that position, on-site at $130 an hour is the correct call rather than the expensive one.

If you're calling for help more than a couple of times a year, managed IT from $100 per user per month is almost certainly cheaper, and the monitoring, patching and backup side is what actually keeps a practice out of trouble.

What we handle

• Computer and laptop repair: slow, crashing, won't start, failed hardware
• Virus and malware removal from $80, with backup first if your files matter
• Data recovery at $400 flat: no fee if we can't recover it
• SSD upgrades at $120, which is the single best fix for a slow older machine
• Network and Wi-Fi problems, on-site where the fault lives in the building
• Film, photo and video digitizing, and no, nobody else locally does this

Getting started

Try the free troubleshooter, or call and describe what's happening. We'll tell you whether it's a remote job, a pick-up, or something worth a visit, and quotes are free either way.

Tell us what it’s doing.

Quotes are free, and we’ll point you at the cheapest thing that actually solves it.