Computer Repair & IT Support in Fort Saskatchewan

We'll be straight with you about the distance

Fort Saskatchewan sits north-east of Edmonton, out towards the industrial heartland. Our location is south-west. That is the longest run in our service area, and we're not going to quietly bake it into an invoice and hope you don't notice.

Instead: for anything that doesn't strictly require someone standing next to the machine, remote support at $85 an hour is the right answer. No travel, nothing to transport, and it's usually sorted faster than a visit could be arranged.

Hardware without the drive

When something has actually failed physically, we'll collect the device for a $50 flat fee and return it when the work is done. You don't drive to us, and you don't pay for us to drive to you.

That applies to data recovery as well: $400 flat per drive, and no fee at all if the files can't be recovered. Given how far out you are, that combination is usually the sensible route for a failed drive.

Industrial-area businesses

Fort Saskatchewan's economy leans heavily on industry, and that brings a particular IT profile: a small office running the administrative side, systems that absolutely cannot be down during a shift, and often compliance or safety documentation that has to be retained and retrievable.

That's a poor fit for break-fix support, and distance makes it worse, when your answer to a failure is "someone will drive out from Edmonton," you've already lost the morning.

Managed IT from $100 per user per month inverts that. Monitoring, patching, security and backups run continuously and remotely, so the failures largely don't happen, and the ones that do get caught early. For a business this far from its IT provider, prevention isn't a nice-to-have: it's the whole point.

What we can do for you

• Remote support at $85/hr: software, email, malware, setup, updates
• Data recovery at $400 flat, no fee if unsuccessful, $50 collection
• Repairs and SSD upgrades, with pick-up and return
• Managed IT for businesses: mostly remote by design
• On-site visits at $130/hr when the job genuinely requires it, quoted in full first

Ask before you assume

Call and describe the problem and we'll tell you honestly whether it needs a visit, a pick-up, or twenty minutes remotely. Quotes are free, and from Fort Saskatchewan the cheapest answer is very often the one that involves nobody driving anywhere.

Tell us what it’s doing.

Quotes are free, and we’ll point you at the cheapest thing that actually solves it.