Three ways to get it fixed, and we come to you
We cover Morinville properly. On-site is $130/hr, quoted in full before we set off — travel included in that number, so what you are quoted is what you pay. Book it and we come.
If you would rather not wait for a vehicle, remote support at $85/hr is the fastest route and handles the majority of what people call about — malware, mail, updates, software that stopped working, printers, account problems. We are usually connected within minutes of you calling.
And if the machine needs proper bench time — a drive swap, a screen, a board — the $50 pick-up gets it to the workshop where the tools are and back to your door. Some jobs are simply better done there than on a kitchen table.
When the drive does make sense
One visit that solves several things. A network fault, a server, four machines that all need the same work, a new office setup — cases where the travel is amortised across real work rather than spent on a single reboot.
It is also the answer when equipment genuinely cannot leave, which for most homes it can. We will tell you which category you are in when you describe the problem, and the quote covers the whole visit rather than starting a meter when we arrive.
Under a contract, distance stops mattering at all
This is the one case where managed IT changes the geography rather than just the billing. Monitoring and patching happen remotely, which means most problems are caught and handled before anybody would have needed to drive anywhere.
From $100 per user per month, or $140 for the tier with verified backups and threat detection. For businesses out through Sturgeon County, that is usually a better arrangement than calling someone in the city each time something breaks.
What people here ask first.
Will you come to Morinville?
Yes. On-site is $130/hr with the whole visit quoted before we leave, travel included. If you would rather have it looked at sooner, remote at $85/hr usually starts within minutes — but the choice is yours.
Is remote support actually as good?
For software, it is better — it is faster and you watch the whole thing. It cannot help with hardware, cabling, or a fault that only exists in your building.
How does the pick-up work from this far out?
The same as anywhere in the Edmonton area: $50 flat, collected and returned. It is the route we recommend most often for Morinville.
Do you support businesses in Sturgeon County?
Yes. Managed IT is a good fit at this distance precisely because the work happens remotely and continuously rather than in emergency call-outs.
Can everything really be done remotely?
Not everything. Hardware, cabling and anything physical needs the machine or the building. But the majority of what people call about is software, and that genuinely can.
What does the pick-up actually involve?
We arrange a time, collect the machine, work on it at the bench and bring it back. $50 covers both journeys. You are not driving anywhere.
Somewhere else? We cover the whole Edmonton region, and the full price list is on pricing.
EVERY SERVICE, SAME PRICES
What we do for Morinville
Published rates, the same whether you are round the corner or the far side of the region.
Morinville. Tell us what it’s doing.
Quotes are free, and we point you at the cheapest thing that actually solves it.