Pick whatever suits your day
Remote at $85/hr, a $50 pick-up, or on-site at $130/hr — from here the cost difference is about the problem rather than the distance. We will still tell you which is cheapest for what you have actually got.
Free quotes, and no charge for telling you that something is not worth fixing.
New builds and the wiring nobody planned
Much of Ellerslie is recent construction, and new houses have a consistent quirk: the internet arrives wherever the builder put the demarcation, which is usually a mechanical room in a corner. Everything then radiates from the worst possible spot in the house.
Add a mesh system installed by whoever had a free evening, nodes positioned near power outlets rather than where they would actually help, and you get a house that is fast in three rooms and unusable in two others.
The fix is rarely more equipment. It is putting what you already own where it belongs, which takes somebody walking the house.
Business along the corridor
Ellerslie Road and the industrial strip either side of it hold a lot of small operations — trades, contractors, small offices. The pattern is consistent: a couple of machines, a phone, some cloud storage, and no one whose job it is to look after any of it.
Managed IT starts at $100 per user per month. The $140 tier is the one that adds verified backups and threat detection, and it is the one to look at if you invoice from that computer or keep client details on it.
For a lot of one-van operations the honest recommendation is not a contract at all. It is a working backup, a password manager, and somebody to call at $85/hr when something goes wrong. If that is you, we will set the first two up and then leave you alone.
What people here ask first.
You are basically down the road. Can you come today?
Often. We are open every day, 11 a.m. to 8 p.m. Call and we will tell you honestly what is possible rather than booking you in and hoping.
The internet is fast but the far end of the house gets nothing.
Classic new-build layout problem. It is coverage, not speed, and a faster plan will not change it. Needs somebody in the house.
Can you set up a new computer and move everything across?
Yes — files, mail, settings and software. Usually a bench job, and the $50 pick-up covers collection and return.
Do you work with trades and small contractors?
Regularly. Often the most useful thing is making sure the invoicing machine is backed up, before anything else gets discussed.
Do you help with point-of-sale or invoicing systems?
The computer and the network they run on, yes. We do not replace your software vendor, but we make sure the machine and the connection it depends on are not the problem.
What is the fastest way to get help?
Call (587) 418-3248. Most software problems are solved remotely at $85/hr the same day, and the quote comes before any work.
Somewhere else? We cover the whole Edmonton region, and the full price list is on pricing.
EVERY SERVICE, SAME PRICES
What we do for Ellerslie
Published rates, the same whether you are round the corner or the far side of the region.
Ellerslie. Tell us what it’s doing.
Quotes are free, and we point you at the cheapest thing that actually solves it.