Which option is actually cheapest
Because Beaumont is close, all three routes are genuinely open and the decision is about the problem rather than the distance. Remote support at $85/hr still fixes most software faults without anyone getting in a vehicle, and it is the fastest thing available — we are usually looking at the machine within minutes of you calling.
A $50 pick-up is easy from here. That covers collection and return, and for anything needing the machine opened up — a failed drive, a cracked screen, a laptop that will not power on — it is nearly always cheaper than paying for a technician to stand in your kitchen.
On-site at $130/hr is a straightforward call from here, and often the right one — if you would rather not be without the machine at all, we come to you. The whole visit is quoted before we set off.
The Beaumont problems we see most
A lot of Beaumont is newer construction, and new houses have a particular failure: the builder put the internet demarcation in a mechanical room in the basement corner, someone plugged the provider's router into it, and now the far bedroom gets nothing. That is a layout problem, not a hardware problem, and buying a faster plan will not touch it.
The second is homes that grew into home offices. A network chosen for two laptops is now carrying a work machine, a couple of phones, a printer, a doorbell and a television, and the symptom shows up as video calls dropping at the worst moment.
If you run a business here
Beaumont has grown well past bedroom-community, and the businesses tend to be small offices where nobody's job title is IT — the person who fixes the printer is really the bookkeeper. That is precisely who managed IT exists for.
It starts at $100 per user per month for monitoring and patching. The tier most businesses actually need is $140, because that is the one carrying verified backups and threat detection on every machine — the two things a cyber insurance application asks about hardest.
What people here ask first.
Is Beaumont far enough that you charge extra?
No. On-site is $130/hr wherever you are, quoted in full before we set off, and Beaumont is close enough that it is a normal call rather than an expensive one.
My internet is fine downstairs and useless upstairs. Can you fix that?
Usually, and usually without new equipment from your provider. That is a coverage and placement problem. It needs somebody in the house, so it is one of the genuine on-site cases.
Can you recover files from a drive that stopped working?
Yes — $400 flat, and nothing to pay if we cannot recover them. Stop using the drive and let us collect it; the $50 pick-up covers that.
Do you support businesses in Leduc County generally?
Yes. Managed IT from $100 per user per month, remote support at $85/hr, and on-site across the county at $130/hr.
Do you handle business email problems?
Yes, and it is the single most common business call we get. Mail that stopped sending, an account nobody can get into, a mailbox that filled up. Remote at $85/hr, usually inside an hour.
What if we are moving office?
Moves are quoted as a project rather than billed hourly, because the useful thing is planning it so nothing is down on the Monday. Tell us the dates and what has to keep working.
Somewhere else? We cover the whole Edmonton region, and the full price list is on pricing.
EVERY SERVICE, SAME PRICES
What we do for Beaumont
Published rates, the same whether you are round the corner or the far side of the region.
Beaumont. Tell us what it’s doing.
Quotes are free, and we point you at the cheapest thing that actually solves it.